How Zivaro screens support talent
Audio-native AI agents replicate your best QA coach, giving every candidate a chance to shine.
- Use role-specific scenarios for phone, chat, email, or social support roles.
- Evaluate tone, politeness, listening skills, and adherence to your brand voice.
- Score resilience by simulating escalations and measuring calm, solution-oriented responses.
- Share highlight clips with team leaders so they hear the exact responses that earned high scores.