Zivaro’s AI interviewers evaluate tone, empathy, and problem-solving in real time so you move the right candidates forward and protect customer experience.
No more guessing from resumes. Listen to how candidates greet customers, explain solutions, and handle tricky situations.
Agents follow the same script, so location leads and QA managers compare candidates fairly across sites.
Wake up to ready-to-call candidates ranked by communication strength and product fit.
Audio-native AI agents replicate your best QA coach, giving every candidate a chance to shine.
Candidates in any region can complete interviews at convenient times—great for follow-the-sun support.
See how candidates acknowledge customer frustration, apologize appropriately, and resolve issues.
Hand new hires their interview feedback to personalize training plans from day one.
Work with Zivaro to model the product issues, policy questions, and escalations your agents handle most.
Send interview links immediately after application or sync from your ATS to maintain structured workflows.
Team leaders and QA managers get ranked lists with audio clips and transcripts ready for calibration.
Move top candidates straight into onboarding with clear expectations and coaching plans.
From in-house teams to outsourcers, Zivaro adapts to your structure.
We’ll walk through customer scenarios, empathy scoring, and how team leads review candidates.
Response in under one business day · Typical onboarding time: 48 hours.
Choose a 30-minute slot that fits your schedule. We'll tailor the conversation based on your hiring goals and show you the workflows that matter most to your team.