Privacy Policy
Last updated: February 9, 2026
Overview
Zivaro ("we", "us", "our") operates an AI-powered talent acquisition platform. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our services — whether as a recruiter, candidate, or visitor.
By using Zivaro, you agree to the practices described below.
Information we collect
Account information
- Name, email address, and company name when you sign up
- Profile details you provide (phone, location, LinkedIn, GitHub, portfolio links)
- Organization and role information for recruiter accounts
Candidate data
- Resumes and documents you upload
- Work experience, education, and skills you enter or that we extract from your resume using AI
- Job preferences, salary expectations, and availability
Interview data
- Audio recordings of AI voice interviews
- Transcripts generated from interview recordings
- AI-generated evaluation scores, feedback, and skill assessments
- Interview metadata (duration, timestamps, completion status)
Application data
- Job applications and their status history
- Eligibility screening results
- Recruiter notes and decisions
Usage data
- Pages visited, features used, and session duration
- Device type, browser, operating system, and IP address
- Referral source and geographic region (inferred from timezone)
How we use your data
- Deliver the service — run AI screenings, conduct voice interviews, generate evaluations, and manage the hiring pipeline
- Improve AI quality — analyze aggregate patterns to improve interview conduct, scoring accuracy, and screening relevance
- Communicate — send interview invitations, reminders, status updates, and respond to support requests
- Security — detect abuse, prevent fraud, and maintain platform integrity
- Analytics — understand product usage to improve the experience
We do not sell your personal data to third parties.
AI processing
Zivaro uses AI models to:
- Extract structured data from resumes (name, skills, experience)
- Evaluate candidate eligibility against job criteria
- Conduct voice interviews via our AI interview agent
- Generate interview scores and feedback
AI-generated outputs (scores, evaluations, summaries) are recommendations — final hiring decisions are made by human recruiters.
Data sharing
We share data only with service providers necessary to operate the platform:
| Provider | Purpose | Data shared |
|---|---|---|
| AWS (S3, SES) | File storage, transactional email | Resumes, recordings, email addresses |
| ElevenLabs | AI voice interviews | Interview audio, candidate name, job context |
| Google AI (Gemini) | Resume extraction, eligibility screening | Resume text, job descriptions |
| Vercel | Application hosting | Request logs, IP addresses |
We do not share candidate data between organizations. Each organization's data is isolated.
Data retention
- Active accounts — data retained while your account is active
- Interview recordings — retained for 12 months after the interview, then deleted
- Deleted accounts — personal data is removed within 30 days of account deletion. Anonymized aggregate data may be retained
- Application data — retained for the duration of the hiring process plus 12 months
Data security
- All data is encrypted in transit (TLS) and at rest (AES-256)
- Database access is restricted to application servers via private networking
- File storage uses private S3 buckets with presigned, time-limited access URLs
- Authentication uses secure session tokens with HTTP-only cookies
- We conduct regular security reviews of our infrastructure
Your rights
You have the right to:
- Access — request a copy of your personal data
- Correction — update or correct inaccurate data
- Deletion — request deletion of your account and associated data
- Export — receive your data in a portable format
- Objection — object to specific processing activities
To exercise any of these rights, contact us at ashish.so@zivaro.ai.
We will respond to requests within 30 days.
Cookies
We use essential cookies for authentication and session management. We do not use advertising or third-party tracking cookies.
Children
Zivaro is not intended for use by anyone under 18. We do not knowingly collect data from minors.
Changes to this policy
We may update this policy from time to time. We will notify registered users of material changes via email. Continued use of the service after changes constitutes acceptance.
Contact
For privacy inquiries or data requests:
Email: ashish.so@zivaro.ai Address: Zivaro, India